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Frequently asked questions

Frequently
Asked
Questions

Our t-shirts are designed to give a relaxed, loose fit with extended shoulders, longer lengths, and roomier chest measurements compared to regular-fit t-shirts. This creates the trendy oversized look that’s both stylish and comfortable.

While our t-shirts are meant to be oversized, we recommend selecting your regular size for the intended loose fit. If you prefer an extra baggy look, you can size up. Please refer to our detailed size chart for exact measurements.

No, stick to your regular size M. Our t-shirts are pre-designed to give you the perfect oversized look while maintaining proper proportions.

We typically process orders within 24-48 hours. Delivery time varies by location, but usually takes 3-5 working days.

Yes, We offer COD, Credit card, Debit card, UPI and Net Banking.

We ship in India Only.

We offer a hassle-free 7-day return policy. If you’re not satisfied with your purchase, you can return unworn items in their original packaging with tags intact within 7 days of delivery.

To initiate a return:

  1. Log into your account
  2. Go to your orders
  3. Select the item you wish to return
  4. Follow the return instructions Our team will guide you through the process.

Yes, you can exchange your t-shirt for a different size within the 7-day return period, subject to stock availability.

We recommend:

  • Machine wash in cold water
  • Use mild detergent
  • Turn the t-shirt inside out before washing
  • Avoid using bleach
  • Air dry for best results

Our t-shirts are pre-shrunk and made with quality fabric. However, to maintain the original size and fit, please follow the care instructions on the label.

Currently, we specialise exclusively in oversized t-shirts for men. This allows us to focus on perfecting our core product.

Once your order is dispatched, you’ll receive a tracking number via email and SMS. You can track your order status on our website using this number.

You can reach our customer support team through:

  • Email: hello@faltooos.com
  • Phone: +91 6352011108
  • Working hours: 9 am to 6 pm[Monday to Saturday]